Before You Start
If you already skate or play at the Ice Chalet, you may already have a member ID. Using that existing ID helps avoid duplicate accounts.
Need Help?
Call the rink at 865-588-1858 if you need help locating your ID or matching your account correctly.
Registration Steps
1. Login or Sign Up
If you already have an online account, go straight to login. If not, create your account first.
2. Register
Enter the required adult account details: name, email, adult birthdate, gender, username, and password.
3. Accept Terms of Use
4. Activate Account
5. Login
6. Open Your Profile
Use the profile icon in the upper right corner. Each admission is purchased for a specific person.
7. Scroll Down in Profile
8. Add Family Members
Add the additional people you want connected to your account.
9. Select a Program
Choose the program you want, such as Public Sessions.
10. Choose Day, Date, and Time
11. Review the Waiver
12. Sign the Waiver
Check the box, sign, and then click Sign Now.
13. Add Skate Rental if Needed
14. Review Purchase and Checkout
15. Pay Securely
16. Confirmation
You can also use the confirmation button to see order details.
17. Check Email for Receipt
You can print the receipt or show it on your phone at the front desk. A screenshot can make it easier to retrieve quickly.
18. Come Skate
Arrive a little early for skate fitting if needed, dress warmly, wear thin socks, and enjoy the session.
